The Role of Organizational Commitment in Mediating Competence and Self-Efficacy on Healthcare Workers' Performance

Authors

  • Muhammad Ibnu Jabbar Ghibran Universitas Tanjungpura
  • Pramana Saputra Faculty of Economics and Business. Management Study Program Tanjungpura University
  • Anwar Azazi Faculty of Economics and Business. Management Study Program Tanjungpura University
  • Efa Irdhayanti Faculty of Economics and Business. Management Study Program Tanjungpura University

DOI:

https://doi.org/10.33062/mjb.v11i01.124

Keywords:

efikasi diri, kinerja, komitmen organisasional, kompetensi

Abstract

This study aims to analyze the influence of competence and self-efficacy on the performance of healthcare workers with organizational commitment as a mediating variable at the Sanggau District Health Office. The research uses a quantitative approach with the Partial Least Squares (PLS) based Structural Equation Modeling (SEM) method. The research population consisted of 1,132 health workers at community health centers, with a sample of 92 respondents determined using Slovin's formula with a margin of error of 10%. The research results showed that competence and self-efficacy had a positive and significant effect on the performance of health workers. Both variables also have a significant effect on organizational commitment. Furthermore, organizational commitment has been proven to significantly affect performance and is capable of mediating the influence of competence and self-efficacy on performance. These findings indicate that the improvement of healthcare workers' performance will be more optimal if supported by strong organizational commitment as a psychological mechanism within public sector organizations

References

Angga SP, I. M. P. D. A. S., & Ali, H. (2025). Determinasi Kualitas Layanan: Analisis Kompetensi SDM, Ketersediaan Teknologi dan Kemudahan Prosdur. Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 6(4), 3020–3027.https://dinastirev.org/JMPIS/article/view/5125

Afriansah, H., & Aprianto, M. A. D. (2025). The Influence of Organizational Commitment and Work Environment on Employee Performance at KPPN Jakarta IV. GREENOMIKA, 7(1), 1-10. https://doi.org/10.55732/unu.gnk.2025.07.1.1

Armawati, Y., Rosita, S., & Fazri, A. (2024). Pengaruh kompetensi kerja dan komitmen organisasi terhadap kinerja guru dimediasi motivasi berprestasi pada Sekolah Dasar Negeri 47 Kota Jambi. Jurnal Ilmiah Universitas Batanghari Jambi, 24(2), 1796-1805.

Armstrong, M., & Taylor, S. (2023). Armstrong's handbook of human resource management practice: A guide to the theory and practice of people management. Kogan Page Publishers.

Asti, V. D., & Nasution, N. (2025). The Effect of Work Life Balance and Self-Efficacy on Employee Performance Through Organizational Commitment. Management Analysis Journal, 14(2), 216-227.

Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavioral change. Psychological review, 84(2), 191. https://doi.org/10.1037/0033-295X.84.2.191

Borman, W. C., & Motowidlo, S. J. (1997). Task Performance and Contextual Performance: The Meaning for Personnel Selection Research. Human Performance, 10(2), 99–109. https://doi.org/10.1207/s15327043hup1002_3

Burhan, E., Firman, A., & Fitriany, F. (2023). Pengaruh Kompetensi, Motivasi Dan Disiplin Kerja Terhadap Kualitas Pelayanan Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Pangkajene Dan Kepulauan. Jurnal Aplikasi Manajemen & Kewirausahaan MASSARO, 5(2), 84-95. https://doi.org/10.37476/massaro.v5i2.3847

Dahlan, F., & Madjodjo, F. (2020). Pengaruh komitmen organisasi dan budaya organisasi terhadap kinerja Organisasi Perangkat Daerah Kota Tidore Kepulauan. Indonesia Accounting Journal, 2(2), 196-203.

Dewi, D. A. N. N. (2018). Modul Uji Validitas dan Reliabilitas. Statistika Terapan.

Dewi, N. A. D. P. (2020). Pengaruh Self-efficacy terhadap Komitmen Organisasi pada Karyawan The Rich Jogja Hotel. Acta Psychologia, 2(2), 122-136. https://doi.org/10.21831/ap.v2i2.32750

Dewianawati, Dwi, Setiawan, E., & Purwanto, F. (2023). Pengaruh Kompetensi dan Lingkungan Kerja terhadap Kinerja Pegawai melalui Komitmen Organisasi pada PT. PKJ Gresik. Develop; Vol. 7 No. 2 (2023); 21-45 ; Develop; Vol 7 No 2 (2023); 21-45 ; 2580-1767 ; 2581-0774 ; 10.25139/Dev.V7i2. https://ejournal.unitomo.ac.id/index.php/ep/article/view/6953

Dinas Kesehatan Kabupaten Sanggau. (2024). Laporan akuntabilitas kinerja instansi pemerintah (LAKIP) Dinas Kesehatan Kabupaten Sanggau tahun 2024. Pemerintah Kabupaten Sanggau.

Dinas Kesehatan Provinsi Kalimantan Barat. (2024). Laporan kinerja Dinas Kesehatan Provinsi Kalimantan Barat tahun 2024. Pemerintah Provinsi Kalimantan Barat.

Ekowati, Y., Hidayah, S., & Handayani, S. B. (2023). Pengaruh Efikasi Diri Dan Pelatihan Terhadap Kinerja Karyawan Dengan Komitmen Organisasi Sebagai Variabel Mediasi Pada Pt. Phapros Tbk Wilayah Jateng Diy. Magisma: Jurnal Ilmiah Ekonomi Dan Bisnis, 11(1), 43-55. https://doi.org/10.35829/magisma.v11i1.275

Syarif, F. M., Andri, G., & Zulbahri, L. (2023). Pengaruh Kompetensi Dan Efikasi Diri Terhadap Kinerja Pegawai Pada Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia Kabupaten Solok. Jurnal Menara Ekonomi: Penelitian Dan Kajian Ilmiah Bidang Ekonomi, 9(2). https://doi.org/10.31869/me.v9i2.4845

Ghozali, I. (2021). Partial least squares: konsep, teknik, dan aplikasi menggunakan program SmartPLS 3.2. 9 untuk penelitian empiris.

Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (1996). Organizations: Behavior, structure, processes (8th ed.). Irwin.

Hair, J. F. J., Hult, G. T. M., M., C., & & Sarstedt, M. (202). (2021). Partial least squares structural equation modeling. In Women Entrepreneurs. https://doi.org/10.1201/9781032725581-7

Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208-1234. https://doi.org/10.1108/IJPPM-05-2018-0174

Hendriyan, A., Sucipto, B., & Dzauharoh, S. (2024). Pengaruh Kompetensi Terhadap Kinerja Pegawai DP3AP2KB Kota Cimahi Jawa Barat. Jurnal Ilmiah Universitas Batanghari Jambi, 24(1), 122. https://doi.org/10.33087/jiubj.v24i1.4162

Hosen, S., Hamzah, S. R. A., Ismail, I. A., Alias, S. N., Abd Aziz, M. F., & Rahman, M. M. (2024). Training & development, career development, and organizational commitment as the predictor of work performance. Heliyon, 10(1).

Irhamna, M., & Rahmawati, R. (2023). The Influence of Competency and Quality of Work Life on Organizational Commitment with Job Satisfaction as a Mediating Variable: A Study of Civil Servants at the Education Office of Banjarmasin, Indonesia. Open Access Indonesia Journal of Social Sciences, 6(6), 1206-1220. https://doi.org/10.37275/oaijss.v6i6.192

Jannah, N., Wahyono, T., & Rizky, M. C. (2024). Pengaruh komitmen organisasi, pengembangan karir dan motivasi terhadap kinerja karyawan pada Le Polonia Hotel Medan. Maneggio: Jurnal Ilmiah Magister Manajemen, 7(2), 191-202. https://doi.org/10.30596/maneggio.v7i2.21451

Kahpi, H. S., Khairusy, M. A., Abidin, Z., & Salam, A. F. (2020). Moderating role of job satisfaction on the relation between participative leadership styles and performance in a petrochemical company. Jurnal Minds: Manajemen Ide Dan Inspirasi, 7(2), 117-128.

Kallerhult Hermansson, S., Norström, F., Hilli, Y. et al. Job satisfaction, professional competence, and self-efficacy: a multicenter cross-sectional study among registered nurses in Sweden and Norway. BMC Health Serv Res 24, 734 (2024). https://doi.org/10.1186/s12913-024-11177-8

KRISNAYANTI, N. P. P., SITIARI, N. W., & SURASMI, I. A. (2025). The Role of Organizational Commitment in Mediating the Effect of Self-Efficacy and Work-Life Balance on Employee Performance at the Population and Civil Registration Office of Badung Regency. International Journal of Environmental, Sustainability, and Social Science, 6(2), 266-284. https://doi.org/10.38142/ijesss.v6i2.1336

Komariyah, I., Prayudi, A., Edison, E., & Laelawati, K. (2023). The Relationship Between Organizational Culture And Competence With Organizational Commitment In Employees Of Bumd Binjai, North Sumatra. Jurnal Riset Bisnis dan Manajemen, 16(2), 210-218. https://doi.org/10.23969/jrbm.v16i2.7572

Lufriansyah, L. (2020). Balance scorecard dalam mengukur kinerja perusahaan PT Pertamina (PERSERO). Jurnal Humaniora: Jurnal Ilmu Sosial, Ekonomi dan Hukum, 4(1), 98-105.

Luthans, F., Luthans, B. C., & Luthans, K. W. (2015). Organizational behavior: An evidence-based approach. Iap.

Maria, S., Lestari, D., Rochaida, E., Darma, D. C., & Rahmawati, H. R. (2021). Self-efficacy, organizational commitment, and employee performance–from public office. Cactus Tourism Journal, 1(3), 6-15.

Martini, I. A. O., Gorda, A. E. S., Gorda, A. O. S., Sari, D. M. F. P., & Antara, M. E. Y. (2024). Impact of competence development, on work creativity, employee performance, and competitiveness of woven products. Cogent Business & Management, 11(1), 2353136.

Masud, A. A., Tenriyola, A. P., & Asike, A. (2022). Peranan Kompetensi SDM Terhadap Peningkatan Kinerja Karyawan. Amsir Management Journal, 3(1), 42-48. https://doi.org/10.56341/amj.v3i1.115

Hondo, N. (2024). Pengaruh Kompetensi Sumber Daya Manusia Dan Disiplin Kerja Terhadap Kinerja Pegawai Pada Kantor Polisi Pamong Praja Kabupaten Nias Selatan. Jurnal Ilmiah Mahasiswa Nias Selatan, 7(2), 188-203. https://doi.org/10.57094/jim.v7i2.1311

Notarnicola, I., Dervishi, A., Duka, B., Grosha, E., Gioiello, G., Carrodano, S., Rocco, G., & Stievano, A. (2025). A Systematic Review of Nursing Competencies: Addressing the Challenges of Evolving Healthcare Systems and Demographic Changes. Nursing reports (Pavia, Italy), 15(2), 56. https://doi.org/10.3390/nursrep15020056

Opolot, J. S., Lagat, C., Kipsang, S. K., & Muganzi, Y. K. (2024). Organisational culture and organisational commitment: the moderating effect of self-efficacy. Journal of Humanities and Applied Social Sciences, 6(3), 280-296. https://doi.org/10.1108/JHASS-09-2023-0105

Nyoman, I., Sutaguna, T., Yusuf, M., Ardianto, R., & Wartono, P. (n.d.). Asian Journal of Management Entrepreneurship and Social Science The Effect Of Competence, Work Experience, Work Environment, And Work Discipline On Employee Performance. https://ajmesc.com/index.php/ajmesc

Pamelianda Hermawan, E., & Poerwita Sary, F. (2025). The Effect of Self Efficacy and Work Discipline on Employee Performance at Ciamis Regional General Hospital. Eduvest-Journal of Universal Studies, 5(2), 2934–2951. http://eduvest.greenvest.co.id

Pancasasti, R. (2023). Pengaruh Kompetensi Karyawan Dan Lingkungan Kerja Terhadap Kinerja Karyawan (Studi Kasus pada PT. FMI Area Bank Indonesia Provinsi Banten dan DKI Jakarta). Jurnal Manajemen Dan Bisnis, 5(02), 170-185. https://doi.org/10.47080/jmb.v5i02.2809

Poltekkes Kemenkes Jakarta III. (2024, October 10). Apa itu kompetensi SDM kesehatan dan mengapa Anda harus meningkatkannya? UPKSDMK Poltekkes Jakarta III Training Center. https://upksdmk.poltekkesjakarta3.ac.id/berita-3/

Rahmawati, M., & Juwita, K. (2019). [P] Pengaruh Komitmen Organisasi Dan Implementasi Budaya Organisasi Terhadap Kinerja Karyawan Bank Syariah Lantabur. JMD: Jurnal Riset Manajemen Dan Bisnis Dewantara, 2(2).

Rokmah, S., Khojin, N., Harini, D., & Yulianto, A. (2024). Pengaruh Kompetensi Karyawan, Efikasi Diri dan Pengembangan Karier terhadap Kinerja Karyawan (Studi Kasus pada Gedung A PT BIG Kabupaten Brebes). JECMER: Journal of Economic, Management and Enterpreneurship Research, 2(4), 67-83.

Saputri, G., & Susanti, R. (2023). Pengaruh Komitmen Organisasi, Budaya Organisasi Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Variabel Moderating. Journal of Economics and Business UBS, 12(4), 2516-2531.

Sari, D. P., & Candra, Y. (2020). Pengaruh Pengembangan Karir, Self Efficacy, Dan Motivasi Kerja Terhadap Kinerja Karyawan. Jurnal Ekonomi Manajemen Sistem Informasi, 1(3), 224-228. https://doi.org/10.31933/jemsi.v1i3.102

SD, S., Triyanda, T., Hafni, L., & Indrastuti, S. (2024). SELF-EFFICACY, CAREER DEVELOPMENT, AND COMMITMENT TO EMPLOYEE PERFORMANCE. Procuratio : Jurnal Ilmiah Manajemen, 12(4), 422-432. https://doi.org/10.35145/procuratio.v12i4.4782

Setyawan, I. A., Parela, E., & Josiah, T. (2022). Kompetensi Pegawai Dan Komitmen Organisasi Terhadap Kinerja Pegawai Pada Inspektorat Provinsi Lampung. Dikombis: Jurnal Dinamika Ekonomi, Manajemen, Dan Bisnis, 1(2), 187-196. https://doi.org/10.24967/xx.v8i

Sinarti, T., & Saraswati, T. T. (2022). Mediation of Organizational Commitment on the Influence of Motivation and Skills on Employee Performance. EKSYAR: Ekonomi Syari'ah dan Bisnis Islam (e-Journal), 9(2), 121-135.

Sutarman, A., Kadim, A., & Garad, A. (2024). The effect of competence and organizational commitment on work productivity of Indonesian manufacturing industries. International Journal of Technology, 15(5), 1449. https://doi.org/10.14716/ijtech.v15i5.5775

Todorović, D., Mitić, P. M., Stojiljković, N., Olanescu, M., Suciu, A., & Popa, D. (2024). Organizational commitment in the private and public sectors: a regression analysis based on personality traits, subjective wellbeing, organizational orientations, and perceived employment uncertainty in Serbia. Frontiers in psychology, 15, 1442990. https://doi.org/10.3389/fpsyg.2024.1442990

Tupti, Z., & Siswadi, Y. (2022). Antaseden Kompetensi terhadap Kinerja Karyawan melalui Komitmen Organisasi. 3(1).

Wahyudi, E. K. (2024). Hubungan Antara Efikasi Diri Dengan Komitmen Organisasi Pada Karyawan PT. Triangle Motorindo Semarang (Doctoral dissertation, Universitas Islam Sultan Agung Semarang).

Wijaya, A., Susilo, S. R., Diaz, A., & Abelto, E. (2024). The Influence of Emotional Intelligence, Self Efficacy, and Employee Engagement on Employee Commitment in Digital Sector. Dinasti International Journal of Education Management & Social Science, 5(6).

Wijayanthi, N. P. P. A., Goca, I. G. P. A. W., Rini, N. K., & Dwijayanthi, A. I. A. O. (2024). Peran Komitmen Organisasi Dalam Memediasi Pengaruh Kompetensi Terhadap Kinerja Karyawan Pada PT Inndokarya Optomed. EKOMA: Jurnal Ekonomi, Manajemen, Akuntansi, 3(4), 1255-1267. https://doi.org/10.56799/ekoma.v3i4.3606

World Health Organization. (2024). Global competency and outcomes framework for the essential public health functions. WHO.

Yupono Bagyo, M. M., & CHRP, C. (2021). Komitmen Organisasional Memediasi Pengaruh Kompetensi Dan Counterproductive Work Behavior Terhadap Kinerja. Ekonika: Jurnal Ekonomi Universitas Kadiri, 6(1), 50-64. https://doi.org/10.30737/ekonika.v6i1.1437

Downloads

Published

2026-06-30

How to Cite

Ghibran, M. I. J., Pramana Saputra, Anwar Azazi, & Efa Irdhayanti. (2026). The Role of Organizational Commitment in Mediating Competence and Self-Efficacy on Healthcare Workers’ Performance. The Management Journal of Binaniaga, 11(01), 11–28. https://doi.org/10.33062/mjb.v11i01.124

Issue

Section

Articles