The Effect of Work Motivation and Job Motivation on Hospital Employee Performance
DOI:
https://doi.org/10.33062/mjb.v10i01.88Keywords:
hospital, job satisfaction, nurses performance , work motivationAbstract
This study investigates the influence of work motivation and job satisfaction on employee performance, specifically among nurses at Bengkayang Regional General Hospital (BRGH). As nurses play a critical role in healthcare delivery, understanding the factors that drive their performance is essential. A quantitative research design was employed, with data collected from 77 married nurses using a structured questionnaire. The data were analyzed using multiple linear regression through SPSS version 29. The findings reveal that both work motivation and job satisfaction have a positive and significant effect on nurse performance. Nurses with high work motivation demonstrate increased engagement, productivity, and responsibility in fulfilling their duties. Job satisfaction significantly enhances service quality and fosters organizational commitment, which contributes to performance and reduced turnover rates. These results provide empirical support for the theoretical linkage between psychological and organizational factors with employee output in healthcare settings. The study underscores the need for hospital administrators to invest in motivational strategies and satisfaction-enhancing policies. This includes recognition and reward systems, as well as efforts to improve work-life balance, particularly for married nurses who may face additional pressures. Overall, the research highlights the critical role of motivation and satisfaction in optimizing workforce performance.
References
Abdullah, M. I., Huang, D., Sarfraz, M., Ivascu, L., & Riaz, A. (2021). Effects of internal service quality on nurses’ job satisfaction, commitment and performance: Mediating role of employee well-being. Nursing Open, 8(2), 607–619. https://doi.org/10.1002/nop2.665
Adella, A., Antonio, F., & Massie, R. G. A. (2024). The nexus of nurse work-life balance on performance: a case in private hospital. International Journal of Public Health Science (IJPHS), 13(2), 611. https://doi.org/10.11591/ijphs.v13i2.23381
Adriansah, Ramli, & Muh, F. (2023). Examining The Impact Of Work Stress, Work Motivation, And Work Discipline On Employee Performance At PT. Manakarra Unggul Lestari In Leling Village, Tommo District, Mamuju Regency. In Management Studies and Entrepreneurship Journal (Vol. 4, Issue 5, pp. 6776–6785).
Afrin, S., Asyraf Bin Mohd Kassim, M., Yusof, M. F., Hassan, M. S., Islam, M. A., & Khairuddin, K. N. B. (2023). Investigating the Determinants of Employee Performance for Sustainability: A Study on the Bangladesh Insurance Industry. Sustainability (Switzerland), 15(7), 1–16. https://doi.org/10.3390/su15075674
Al-Zu’bi, H. A. (2010). A Study of Relationship between Organizational Justice and Job Satisfaction. International Journal of Business and Management, 5(12), 102–109. https://doi.org/10.5539/ijbm.v5n12p102
Al Maqbali, M. A. (2015). Factors that influence nurses’ job satisfaction: A literature review. Nursing Management, 22(2), 30–37. https://doi.org/10.7748/nm.22.2.30.e1297
Algarni, M. A., & Alemeri, M. (2023). The Role of Employee Engagement, Job Satisfaction and Organizational Commitment on Happiness at Work at a Saudi Organization. International Journal of Business and Management, 18(2), 27. https://doi.org/10.5539/ijbm.v18n2p27
Apex-Apeh, C. O., Ujoatuonu, I. V. N., Ugwu, oy. I., & Olowu, C. T. (2020). Motivation and Work Environment as Predictors of Job Performance Among Nurses. Nigerian Journal of Psychological Research, 16(1), 65–72. https://njpsyresearch.com/ojs3/index.php/njopr/article/view/92
Baljoon, R., Banjar, H., & Banakhar, M. (2018). Nurses’ Work Motivation and the Factors Affecting It: A Scoping Review. International Journal of Nursing & Clinical Practices, 5(1). https://doi.org/10.15344/2394-4978/2018/277
Calvin, O. Y., Mutiu, B., & Falola, K. R. (2020). Work environment and employee performance in federal college of education (Technical) Gusau, Zamfara State. International Journal of Applied Research, 6(9), 183–190. https://doi.org/10.22271/allresearch.2020.v6.i9c.7118
Diana, Eliyana, A., Susita, D., Aditya, V., & Anwar, A. (2021). Determining the effect of job satisfaction, work motivation, and work commitment on nurse performance amidst COVID-19 pandemic. Problems and Perspectives in Management, 19(4), 89–96. https://doi.org/10.21511/ppm.19(4).2021.08
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2018). Multivariate Data Analysis (8th ed.). United Kingdom: Cengage Learning.
Hee, O. C., Kamaludin, N., & Ping, L. (2016). Motivation and job performance among nurses in the health tourism hospital in Malaysia. International Review of Management and Marketing, 6(4), 668–672.
Hudays, A., Gary, F., Voss, J. G., Arishi, A., Alfar, Z. A., Algodimi, A. M., & Fitzpatrick, J. J. (2024). Factors Influencing Job Satisfaction among Mental Health Nurses: A Systematic Review. Healthcare (Switzerland), 12(20), 1–28. https://doi.org/10.3390/healthcare12202040
I Nyoman Swedana. (2023). The Role Of Workload And Work Motivation In Influencing Performance Through Job Satisfaction. Jurnal Manajemen, 27(2), 401–427. https://doi.org/10.24912/jm.v27i2.1309
Ibrahim, M. U., Maidin, A., Irwandy, Sidin, I., Rivai, F., & Shaleh, K. (2023). The Influence of Job Satisfaction and Organizational Commitment on Nurse Performance with Work Motivation as a Mediating Factor at I Lagaligo East Luwu Hospital In 2022. Pharmacognosy Journal, 15(2), 319–324. https://doi.org/10.5530/pj.2023.15.47
Indah, B. P., Sunardi, S., & Respati, H. (2020). The Influence of Leadership and Satisfaction Work on Nursing Performance Through Motivation as an Intervening at a Public Hospital. International Journal of Business and Applied Social Science, 95–106. https://doi.org/10.33642/ijbass.v6n3p9
Joelian, F. (2023). The Effect of Individual Characteristic, Job Stress, Job Satisfaction, and Job Motivation on Nurse Performance in Government Hospital in South Jakarta in 2023. Asian Journal of Engineering, Social and Health, 2(11), 1464–1481. https://doi.org/10.46799/ajesh.v2i11.172
Kapantow, N. H., Luddin, M. R., & Kambey, D. C. (2020). The Effect of Job Motivation, Job Satisfaction, and Attitude towards Profession on Nurse Performance in Outpatient Clinic of Prof. Dr. R.D. Kandou Hospital. KnE Social Sciences, 2020, 565–575. https://doi.org/10.18502/kss.v4i14.7915
Okorie, O. U. (2024). Work-Life Balance of Nurses on Organization Productivity in the Rivers State University Teaching Hospital ( RSUTH ). 08(1), 6027–6042.
Pratama, G. D. (2020). Effect of Motivation and Work Environment on Employee Performance in Work Unit Implementation on the Jakarta Metropolitan I National Road. Jurnal Ilmiah Ilmu Administrasi Publik, 10(1), 25. https://doi.org/10.26858/jiap.v10i1.13566
Steers, R. M., & Braunstein, D. N. (1976). A behaviorally-based measure of manifest needs in work settings. Journal of Vocational Behavior, 9(2), 251–266. https://doi.org/10.1016/0001-8791(76)90083-X
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Alfabeta.
Tsui, A. S., Pearce, J. L., Porter, L. W., & Tripoli, A. M. (1997). Reproduced with permission of the copyright owner . Further reproduction prohibited without. Academy of Management Journal, 40(3), 1089.
Widayati, C. C., Arijanto, A., Magita, M., Anggraini, W., & Putri A, A. (2021). the Effect of Work Family Conflict, Job Stress, and Job Satisfaction on Employee Performance. Dinasti International Journal of Digital Business Management, 3(1), 1–12. https://doi.org/10.31933/dijdbm.v3i1.1064
Yusnita, N., & Rahma, M. (2025). The Influence of Job Satisfaction on Employee Performance Through Organizational Commitment ( Empirical Study in PT Tirta Investama ). 9(2), 79–94. https://doi.org/10.33062/mjb.v9i02.66
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Dismas Persada Dewangga Pramudita, Agatha Mayasari
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
