Implementation of Digital Leadership in Development Digital Competence in Public Services

Abstract

In today's digital age, organization leaders must develop their leadership capacity according to the needs and demands of the community, especially in public services. This research aims to analyse the imple mention of digitalleadership which is expected to be one of the keys in the development of digital competencies of public services Radio Frequency Spectrum License at the Directorate of Spectrum Licensing, Directorate General of Resources Management and Equipment of Posts and Informatics/ Ditjen SDPPI. The research method used is case study, with research data collection techniques using literature studies derived from documents, reports, books, scientific journals relevant to this research. Analysis techniques used are data analysis techniques and SWOT analysis. The results explain that with implementing digital leadership, encourage the maximum utilization of information technology, thereby resulting in a meaningful improvement of digital-based public services, which is reflected in various achievements. Although all indicators have satisfied service users, there is still hope of better service improvement in certain areas. Therefore, this Service Unit must respond by improving its public services  in the future with the development of digital competencies of service officers in accordance with the standards of position competency in a planned, orderly and measurable