The Effect of Servant Leadership and Despotic Leadership on Task Performance through Job Crafting

Abstract

This research is intended to analyze the effect of Servant Leadership,
Despotic Leadership, and Job Crafting on Task Performance on employees of PT Bank
Central Asia TBK Sawah Besar Subdistrict in Central Jakarta. This research is a
descriptive quantitative research through the distribution of questionnaires in the form of
google forms. The method implemented is hypothesis testing. The data collected in this
research are employees of PT Bank Central Asia TBK Sawah Besar Subdistrict in
Central Jakarta. The data sample was collected from 173 participants of PT Bank
Central Asia employees. The results of the analysis identify the negative effect of
Servant Leadership on Job Crafting, the positive effect of Despotic Leadership on Job
Crafting, the positive effect of Job Crafting on Task Performance, the negative effect of
Servant Leadership on Task Performance, the positive effect of Despotic Leadership on
Task Performance, and the negative effect of Servant Leadership on Task Performance
through Job Crafting and the negative effect of Despotic Leadership on Task
Performance through Job Crafting.